Dye Sub Printer Jamming? Follow These Steps

Is your printer jamming? Are you having paper cutter issues? If you are encountering problems it is likely paper scraps. These are the little strips of paper that your printer trims off the edges of your prints to make the prints full bleed or edge to edge. These paper scraps can become a real pain if not removed from your printer before transporting. If you or one of your assistants moved the printer without emptying the scraps and you are having printer problems, you probably have a stray scrap.

Some techniques for removing paper shards from your photo printer and what you'll need are:

Things to have on hand

• Mini Flashlight
• Philips head screwdriver with a magnetic head (so you don't lose any of the little screws)
• Tweezers (for those hard to reach pieces)

Things to do

• Ensure your paper scraps tray is emptied
• Open up the printer and have a look inside, see if you can see any stray paper scraps
• Take out the Ribbon and paper and check inside the printer
• Check all over, top, sides, bottom as they tend to end up where you would least expect
• If you are still encountering issues, use the screwdriver to remove the printer covers to get a better look at the spools, gears, and cutter

We all want things to run smoothly, being mindful of paper scraps and how to remove them will have you getting back up and running quickly, minimizing frustration for you and your business.